Delivery and Returns
Supplements are available for delivery within Australia on the terms set out on this website. Packaging and postage is an additional charge, set as a flat rate of $10.00. Title in the goods passes to you when we have received payment. All risk of loss or damage to the goods passes to you when we despatch the goods.
Returns are limited to products which are faulty or damaged only. If you do not like the product there will be no refund option.
At our discretion, we will reimburse you for any Supplement(s) delivered to you that is faulty or is in a damaged condition.
Once you have notified us through our website that you wish to return faulty, damaged or undamaged product, you may return the product to our warehouse, at your expense, so long as you provide valid proof of damage. If we are unable at the time of return to replace or exchange returned goods we may, solely at our discretion, agree to reimburse your credit card for the amount initially debited for the purchase.
Limitation of Liability
We take all due care in providing the information on our website or through our email service, however we do not provide any warranty either express or implied; including without limitation, warranties of title, implied warranties of merchantability, or fitness for a particular purpose.
To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded. Notwithstanding, to the full extent permitted by law, our liability for breach of any implied warranty or condition is limited to the supply of the product or services again or payment of the costs of having those services supplied again. We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services we have supplied.
Use of Information and Privacy
When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact, and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission, virus or malware.
By ordering or registering on this site you grant us the right to add your contact details to our database and email to you information about your order and other general information about our products and services. From time to time we may contact you about special offers or new products. You can be removed from our marketing communications mailing list by either unsubscribing via a link in an email or contacting us directly.
Information provided by you will be stored for this purpose only and will not be passed to any third party unless required by the force of law.
Use of Supplements
Our supplements are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website or via our email service, you acknowledge that you are over 18 years of age.
The content of this website or any email communication from us is not a substitute for direct, personal, professional medical care, diagnosis or advice. We recommend that you discuss your dietary needs with your health care professional to ensure that you are mindful of your current health condition and so that you can take into account any restrictions that are appropriate for you.
You should not consume our products if you are in poor health or have a pre-existing mental or physical condition. You should immediately seek medical attention if there are any unanticipated changes to your physical or mental condition at any time.
You are solely responsible for making your own inquiries and seeking independent advice from a healthcare professional before acting on any information or consuming any products made available to you through our website or in any email correspondence from us.
These Terms and Conditions are governed by and to be construed in accordance with the laws of Queensland, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia. In the event that any provision of the these Terms and Conditions is held to be invalid, illegal or unenforceable, that provision must to the extent of the invalidity, illegality or unenforceability be ignored and all the other provisions will remain in full force and effect. We make no representation that the content of the website complies with the laws of any country outside Australia. All rights not expressly granted herein are reserved.